Prepaid Plans
You must activate your Lebara SIM by the specified offer activation date to benefit from advertised offers. In any event, the Lebara SIM must be activated within 365 days of purchase. More information about the underlying plans on which the offers are based can be found in the individual plans’ Critical Information Summary (CIS). When you activate your Lebara SIM, you accept the Lebara Standard Form of Agreement. A summary and the full Lebara Standard Form of Agreement and Critical Information Summaries are available on our terms page at /about/terms-and-conditions/ . All offers subject to change. Recharge costs after the offer period are as set out in the plan CIS. Not transferrable or redeemable for cash. Not for commercial or resale purposes. Data for use in Australia. You can register up to a total of 4 Lebara mobile services under your name.
To use the Prepaid Plans service, you must first purchase a Lebara SIM Card or have an eSIM enabled device. You bring your own mobile, tablet or laptop.
30 Day plans
For Extra Small 30 Day, Small 30 Day, Medium 30 Day, Large 30 Day, Extra Large 30 Day, Extra Extra Large 30 day plans, all inclusions expire after 30 days or upon next recharge, whichever occurs first. See below for data banking. All offer end dates and recharge times are in Australian Eastern Standard or Daylight time (AEST/AEDT) in Sydney, Australia. Lebara reserves the right to extend any offer.
Bonus Data activation offer
For use in Australia only. Double data bonus for first 30 days applicable to Extra Small 30 Day, Medium 30 Day, Large 30 Day plans only. Activation bonus data applicable to Small 30 Day, Extra Large and Extra Extra Large 30 Day plans. Activate by 05.11.2024. Standard inclusion data for subsequent recharges apply. New customers only.
Discount Offers
Discount available to new customers that purchase the $24.90 30 Day Starter Pack, $39.90 30 Day Starter Pack Online between 2nd July 2024 and 4 August 2024 (unless extended) (‘promotional period’). Offer only available Online. Subsequent recharges will be at the standard price. Offer for personal use only. Not for commercial or resale purposes. Limit of 4 Starter Packs per person. Offer not transferable or redeemable for cash.
Auto recharge offer
For Extra Small 30 Day plan, sign up to auto-recharge to continue getting 4GB bonus on all recharges made before 05.11.2024.
For Small 30 Day, Medium 30 Day, Large 30 Day, Extra Large 30 Day, get 10% off with auto-recharge until 05.11.2024.
Auto-recharge will be turned on by default if you have provided your payment card details to pre-authorise your purchase or if you have stored your payment details and you did not opt-out. You can opt-out at any time via your My Lebara account.
Plans Stacking
We’ve designed our Long -Term plans to be ‘stacked’. Meaning, you can recharge with a Long Term plan and it will stack to your existing 30 day or Long Term plans. Your new Long Term plan starts only once your current plan expires. You can stack Lebara plans up to 24 months maximum.
Data Bank
All plans except Standard Plan PAYG are eligible for Data Bank. Up to 200GB unused data in a 30 day period may be banked into a Data Bank for use in the next 30 day period if the plan is recharged or a new plan is purchased that includes a Data Bank (Data Bank plan) before the expiry date. You have a 48 hour grace period to recharge or purchase another Data Bank plan after the expiry date to bank accumulated data into your Data Bank, otherwise the data will be lost. Data in the Data Bank cannot be used during the grace period. Your Data Bank is not activated until unused data has been banked. Only included data and bonus data can be banked into your Data Bank. Data pack data cannot be banked. Unused data in excess of 200GB expires on next recharge or expiry date, whichever is earlier. If all current included, bonus and Data Bank data is used before 30 days has elapsed, access to data will cease unless you have a main balance (excess data charged at $0.02/MB) or until you recharge or purchase a data pack or a new plan that includes data.
Data Gifting
All plans except Standard Plan PAYG are eligible for Data Gifting. You may gift up to a total 10GB of data per 30 days from your Data Bank to any other Australian Lebara customers who are on a Data Bank plan with an activated Data Bank. A cap of 5 transfers per 30 days, with a minimum of 50 MB and a maximum of 2GB per transaction. Included and bonus data cannot be gifted until it has been banked into your Data Bank at the end of the 30 day period. Data from data packs cannot be gifted (only data from your Data Bank).
Unlimited Standard National Talk & Text
Excludes premium services and video calls. Personal use only. Fair use policy applies.
When you’re in Australia the following services are unlimited and included:
- calls to standard national mobiles and fixed lines;
- calls to 13, 1300 and 18 numbers;
- calls to voicemail; and
- standard national SMS and MMS.
All other services are excluded, including but not limited to:
- calls made, SMS sent, and Data used when you are roaming onto an Australian network other than the Vodafone Digital Mobile Network;
- premium rate numbers;
- any other special numbers as determined by Lebara which may be disclosed on the Website from time to time.
- voice call diverts;
- any voice call, SMS or MMS which is rerouted by a third party and/or re-routed to an international destination or to a premium number or service. any form of video calls;
- use of the Vodafone Network that is for a non-personal or commercial purpose or for resale by you;
- and calls and SMS to the Pivotel Network.
Unlimited International standard mobile and fixed calls
Where included in your plan, includes standard voice calls from Australia to standard mobile and fixed line numbers in the selected list of countries. See plan CIS for availability and list of countries. Countries may change from time to time. Excludes all other services including premium services, special and overseas free phone numbers and video calls. Calls charged in per minute increments. Not available on Extra Small or Standard PAYG plans. Fair Use Policy applies.
Unlimited standard text to international countries
Where included in your plan, includes standard text from Australia to the selected listed countries. Excludes other services including premium services. Refer to plan CIS for availability and list of countries. Countries may change from time to time. Not available on Extra Small or Standard PAYG plans. Fair Use Policy applies.
Bonus international minutes to countries in Zone 1, Zone 2
Where included in your plan, includes standard voice call minutes from Australia to standard mobile and fixed line numbers in the selected list of countries. Excludes all other services including premium services, special and overseas free phone numbers and video calls. Activate recharge by 05.11.2024. Calls charged in per minute increments. See plan CIS for availability and list of countries. Countries may change from time to time. Fair Use Policy applies.
Standard International text
One SMS is up to 160 characters long.
5G and speed capping
Lebara uses the Vodafone network. You’ll access data on our 4G or 5G network. Vodafone’s 5G network is rolling out to selected areas of major Australian cities. You can use your 5G approved device, with an eligible Lebara plan, in a Vodafone 5G Coverage area to access the 5G Network. In non-5G coverage areas, you’ll automatically switch to Vodafone’s 4G network. Actual speeds vary due to location & network congestion. To check coverage and for updates when 5G is coming to your area visit ournetwork page. 5G is not offered on Extra Small 30 day plan, Small 30 day plan and Standard/PAYG plan. Our Lebara plans are speed capped, which means your network speed for 30 day voice plans is capped to a maximum speed of 150Mbps or 200Mbps (Extra Large 30 Day only). These speeds are the maximum potential speeds that you may get access to. The actual network speed you experience may be slower and will vary depending on various factors including your device, location, available bandwidth and source of download.
What can I do at 150/200Mbps?
From 10 April 2024, data is capped on our current in market plans at speeds of up to 150/200Mbps. This is typically suitable for day-to-day usage of your mobile devices including standard definition video streaming, listening to music, video calling, web browsing, social media, email and messaging. This is maximum potential network speed and actual speeds will vary and may be slower.
Early termination charge
You can cancel whenever you want. There is no fee for cancellation. However, if you terminate the plan prior to the plan expiration, the plan price and any remaining credit will not be refunded.
